Terms and Conditions

Please read this Privacy Policy carefully, because in the access to this site, the availability of your personal data implies the knowledge and acceptance of the conditions contained herein.

Who is responsible for collecting and processing data?

Fernando Rocha Joalheiro SA is the entity responsible for the collection and processing of personal data and may, within the scope of its activity, use entities subcontracted by itself for the purposes indicated herein.

What is your contact for the protection of your personal data?

Your contact to receive more information about the processing of your personal data is Fernando Rocha Joalheiro SA. You may exercise your rights and contact our Data Protection Officer at the following e-mail address: privacidade@frjoalheiro.pt.

What is personal data?

Personal data is any information of any nature and regardless of its support, including sound and image, with respect to an identified or identifiable unique person. Shall be considered identifiable any person who can be identified directly or indirectly, namely by reference to an identification number or to one or more specific elements of his / her physical, physiological, psychic, economic, cultural or social identity.

What personal data are collected and processed?

Fernando Rocha Joalheiro SA mainly collects data, only to the strict extent of what is necessary to achieve the purposes indicated below. The data collected directly on the website are as follows:

  • Name
  • Email
  • Telephone
  • Mobile Phone
  • Location
  • Address

Fernando Rocha Joalheiro SA does not knowingly collect information about minors unless it has the express consent of its legal representatives. Users of the site warrant that they are over 18 years of age.

How are the data collected by Fernando Rocha Joalheiro SA?

Personal data can be collected by the following means:

  • a) Electronic mail;
  • b) Website;
  • c) Telephone calls;

The collected data are processed and stored in a computer and in strict compliance with personal data protection legislation.

What is the purpose of the data collected?

The data is intended to integrate a personal data file that Fernando Rocha Joalheiro SA may use for the following purposes:

  • a) Response to contact requests;
  • b) Online help with product;
  • c) Consumer targeting for brand agents;
  • d) Sending newsletters;
  • e) Compliance with legal or regulatory obligations;

When the basis of the treatment is your consent, you may freely revoke it at any time, simply by sending a request writing to the email address privacidade@frjoalheiro.pt, accompanied by the necessary information to complete the request.

Please note that receiving commercial information is not essential to maintain the relationship we have with you, so if you prefer not to receive commercial communications, you can inform us at any time by the address indicated above or in the appropriate field in the commercial communications received by mail you will receive.

With whom are your data shared?

The data collected and held by Fernando Rocha Joalheiro SA may be transmitted, with respect for the duty of confidentiality and the principle of the purpose that led to its collection, for the following entities:

  • a) Eventual entities of the group Fernando Rocha Joalheiro SA;
  • b) Judicial or administrative authorities, in cases where such assignment is mandatory;
  • c) Subcontractors who will process the data on behalf of the Company and according to the purposes determined by the Company.

What are Cookies?

The site uses cookies, which are small text files that are stored in an equipment (computer, smartphone or tablet), through a web browser.

Through the use of cookies, we can provide users of the website with a better user experience and make it simpler, which would not be possible without the use of them. The information collected by cookies is translated by numerical estimates, use and visit patterns, collected without personal identification of the use. This information is intended to improve the technical performance of our website and its user experience. The information stored in cookies is used exclusively by us, through the Google Analytics service, and has exclusively statistical purposes.

The visitor can, at any time, avoid the use of cookies by our website through the configuration of the internet browser used, and in this way to permanently avoid the use of cookies. In addition, cookies already created can be deleted at any time through the internet browser or other software programs.

What are your rights?

Under the terms of the Personal Data Protection Law, we guarantee you the right to access, update, rectify, delete, portability and erase your personal data.

We also give you the right to object to the use of the data provided for marketing purposes, to send information communications or to include them in lists or information services.

As we process data on the basis of legitimate interest, you may oppose to the processing of data, and it will cease as soon as it invokes it.

The exercise of these rights must be done through the following email address privacidade@frjoalheiro.pt.

How long are your data stored?

The length of time during which the data is stored and preserved varies according to the purpose for which the information is processed. Where there is no specific legal requirement, data shall be stored and preserved only for the minimum period necessary for the purposes for which it was collected or further processed, after which it shall be deleted.

Is your data safe?

Fernando Rocha Joalheiro SA is committed to ensuring the protection of the security of your data. To that end, it has adopted a number of technical and organizational security measures in order to protect the personal data it makes available to us against its unauthorized diffusion, loss, misuse, alteration, treatment or access, as well as against any other form of illicit treatment. Fernando Rocha Joalheiro SA requires its subcontractors and its partners to adopt safety measures equivalent to those it practices.

Regardless of the security measures practiced by Fernando Rocha Joalheiro SA, the user must adopt additional security measures, namely to ensure that he uses equipment and a properly updated security browser with active firewall, anti-virus and antispyware, is aware of the authenticity of the websites that you visit on the internet, avoiding websites in whose reputation you do not trust.

Changes to the Privacy Policy

Fernando Rocha Joalheiro SA reserves the right at any time to make adjustments or changes to this Privacy Policy, and these changes are duly publicized on this site.

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